Duration & Team
Let's Start with Discovery and Research
Worked on interview scripts for both user groups. One for business and another for end-user group
What is the web redesign initiative?
Successful web redesign outcome?
What are the user needs?
What are the business needs?
What is your plan for future growth?
And how can we improve upon to make sure we deliver user-centered design?
Understanding the Problem
Most of their business is through word of mouth and due to growing competition, Genesis desires to gain some online presence as well. Also, they are going to be part of Goldman Sachs which leads to rebranding.
Genesis Capital will become the premium business partner and advisor for the nation’s leading professional investor developers of residential and commercial real estate, offering expert lending solutions, advanced technology, and premier customer experience, empowering our clients to seize opportunities and grow their business successfully
Collaborated with a content writer. Worked on a site content matrix document. This helped us to understand how many features or pages we would have to create for. Based on the content matrix document we started working on the information architecture and site map
Share, Validate and Improve
The team went back and forth to make sure we all are on the same page and we deliver the best and usable solution to the client
Collaboration with Visual Designers
Working with visual designers is a crucial step to the process. I wanted to understand the visual design approach and look at their mood board examples so I could think ahead and deliver wireframes successfully